Welle is not a "covered entity" under HIPAA, but it may act as a "business associate" for some medical providers, meaning it is subject to certain HIPAA rules. Any "Protected Information" you share will be handled according to the law, while other information will follow our Privacy Policy.
- The personal information you provide when setting up your account (like your name and email) is not considered "protected health information" (PHI), although some health-related data may be covered by HIPAA.
- Welle uses an encrypted text messaging system, but it’s not HIPAA-compliant and may not be fully secure on your end.
For more details, take a look at our Privacy Policy here.